Services and expertise

Customer Insight Resources enables your business to benefit from more effective customer insight.

 

We do this by providing expert consultancy to help your customer insight team's effectiveness, and top-up resource to help you deliver a particular customer insight project or activity which you would otherwise struggle to complete.

For corporate customer insight teams



Customer Insight Resources provides both consultancy and top-up resource to corporate customer insight teams.

 

As consultants, we will work with you to improve the effectiveness of your customer insight function.  We have particular expertise in what constitutes corporate customer insight best practice and how to deliver it.

 

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For companies without their own customer insight capability



Customer Insight Resources provides both consultancy and top-up resource to companies without their own customer insight capability.

 

As consultants, we will work with you to identify and deliver the customer insight which will provide your business with competitive advantage.

 

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For market research agencies



 

Customer Insight Resources provides both consultancy and top-up resource to market research agencies.

 

As consultants, we will work with you to improve what you deliver to your clients.

 

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Customer Experience training

Customer Insight Resources has particular expertise in the assessment and improvement of the customer experience.

 

We have boiled this expertise down into a one day introductory training course.  You can either book to go on the open course via the Market Research Society (find the course listed under "c") or we can run a tailored in-house course just for you.  Contact us direct for the in-house course option.

 

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